Data protection

1. Responsible body
Denaé – Dr. Nadine Izdebski
Sole proprietorship
Himmelstraße 62/1
1190 Vienna
Austria

Email: contact@deane-shop.com
Telephone: +43 (0) 664 80080700

Dr. Nadine Izdebski is responsible for data processing on this website.

2. General information on data processing
The protection of your personal data is of particular importance to us. We process your data exclusively on the basis of the legal provisions (GDPR, DSG, TKG 2021).

In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website and our online shop.

3. Data collection in the Shopify store
Our online shop is operated via the Shopify Inc. platform:
Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada.

Shopify hosts data on secure servers in the USA and Canada. Shopify is certified under the EU-US Data Privacy Framework and is committed to complying with EU data protection standards.

Further information can be found at:
https://www.shopify.com/legal/privacy

Shopify processes personal data that you provide as part of your purchase, including:

- Name, billing and shipping address
- E-mail address
- Phone number (optional)
- Payment information
- IP address, browser information and device data

The processing is carried out for the purpose of processing your order and providing the online shop functions (Art. 6 para. 1 lit. b GDPR).

4. Payment service providers
For secure payment processing, we use various providers, depending on your selection at checkout:

- Shopify Payments (Stripe)
- PayPal
- Klarna
- Apple Pay / Google Pay

These service providers receive the data necessary for payment processing (name, order amount, payment details). The respective provider is responsible for processing this data.

Data protection information of the providers:

- Stripe: https://stripe.com/at/privacy
- PayPal: https://www.paypal.com/webapps/mpp/ua/privacy-full
- Klarna: https://www.klarna.com/at/datenschutz/

5. Shipping service provider
To deliver your order, we will pass on your data (name, delivery address, telephone number if applicable) to our shipping partners, e.g.:

- Austrian Post AG
- DHL or other contracted service providers

This is done solely for the purpose of delivering the goods (Art. 6 para. 1 lit. b GDPR).

6. Cookies & Analytics Tools
Our website uses cookies to improve functionality and user-friendliness. Cookies are small text files that are stored on your device.

Shopify uses cookies to, for example:

- to save the shopping cart,
- To recognize user logins,
- To provide security features.

You can disable cookies in your browser at any time. You can also find the cookie settings in the cookie banner when you first visit the website.

Statistics & Marketing
With your consent, we use:

- Google Analytics (IP anonymized)
- Meta Pixels (Facebook/Instagram)

Purpose: Analysis of user behavior and targeted advertising.
Legal basis: Article 6 paragraph 1 letter a GDPR (consent). You can withdraw your consent at any time via the cookie banner.

7. Newsletter
When you subscribe to our newsletter, we use your email address to regularly inform you about offers and news. Subscription is done via the double opt-in process.

You can unsubscribe from the newsletter at any time via the unsubscribe link in the email or by sending a message to contact@deane-shop.com.

8. Making contact
When you contact us via contact form or email, the data you provide will be stored by us for the purpose of processing your request and in case of follow-up questions. We will not share this data without your consent.

9. Duration of data storage
We only store personal data for as long as necessary to fulfill contractual or legal obligations. Your data will be deleted after the statutory retention periods have expired.

10. Your rights under the GDPR
You have the right to:

- Information about your stored data (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Withdrawal of consent (Art. 7 para. 3 GDPR)

To exercise your rights, please send an email to: contact@deane-shop.com

If you believe that your data is being processed unlawfully, you can contact the Austrian Data Protection Authority (DSB): https://www.dsb.gv.at

11. Data security
We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse. These include SSL encryption and secure servers.

12. Changes to this Privacy Policy
We reserve the right to update this privacy policy as needed. The most current version can always be found on our website.